Customer communication
- WhatsApp
- Calls
- Voice
- Feedback
- Dealer Notes
Airfra communication-to-action engine
- Understand
- Structure
- Assign
- Escalate
- Verify
- Learn
Secret sauce capabilities
- Intent & Sentiment Understanding
- Customer / Dealer / Vehicle Context
- Repeat Concern Detection
- Risk & Detractor Detection
- Ownership & SLA Logic
- Next-Best Action
- Closed-Loop Verification
- Network Pattern Intelligence
Output
- Cases
- Tasks
- Dealer Actions
- Escalations
- OEM Insights
- Revenue Signals
Enterprise systems
- CRM
- DMS
- CxMS
- BI
- OEM / Dealer Operations